Privacy policy
Privacy Policy
The person responsible for data processing is:
filo Produktwerk - Florian Drees
Am Seggenried 6
21147 Hamburg
Germany
hallo@stadig.de
Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about the handling of your data.
1. Access data and hosting
You can visit our website without providing any information about yourself. Each time a website is called up, the web server only automatically saves a so-called server log file, e.g. contains the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request.
These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 S. 1 lit. f GDPR to safeguard our predominantly legitimate interests in the correct presentation of our offer. All access data will be deleted no later than seven days after the end of your site visit.
2. Data collection and use for contract processing, establishing contact and opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without them. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries.
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by opting to open a customer account, we will use your data for the purpose of opening a customer account.
After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and after the tax has expired - and commercial law retention periods are deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided in the customer account.
3. Data transfer
To fulfill the contract according to Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.
We also use an external merchandise management system to process orders and contracts. The data transfer or processing that takes place in this respect is based on order processing.
We use payment service providers and shipping service providers that are based in a country outside the European Union. The transfer of personal data to these companies takes place only in the context of the necessity to fulfill the contract.
Data transfer to shipping service providers
If you have given us your express consent to this during or after your order, we will give it on the basis of this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we inform you in this declaration.
Amazon Services Europe S.à rl
38 avenue John F. Kennedy
1855 Luxembourg
Luxembourg
H. Sandkuhl GmbH
Dehlthuner Strasse 55
27777 Ganderkesee
Germany
Data transfer to debt collection companies
To fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to a commissioned debt collection company if our payment claim has not been paid despite a previous reminder. In this case, the debt will be collected directly from the debt collection company. In addition, the transfer serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an effective assertion or enforcement of our payment claim in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR.
4. Email newsletter
E-mail advertising with registration for the newsletter
If you register for our newsletter, we will use the data required for this or separately provided by you in order to send you our e-mail on a regular basis -Newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration / p>
E-mail advertising without registering for the newsletter and your right to object
If we receive your e-mail address in connection with the sale of a product or service and you have not objected , we reserve the right to regularly send you offers on similar products from our range by email on the basis of Section 7 (3) UWG. This serves to safeguard our predominantly legitimate interests in addressing our customers for advertising purposes.
You can use your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the Object to advertising email without incurring any costs other than the transmission costs according to the basic tariffs.
5. Cookies and web analysis
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of the storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:
Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™
If you do not accept cookies, the functionality of our website may be restricted.
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website also uses the so-called DoubleClick cookie as part of the application of Google Analytics (see below) for advertising purposes, which enables your browser to be recognized when you visit other websites. The information generated automatically by the cookie about your visit to this website is usually transferred to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google will use this information to compile reports on website activity and to provide other services related to website activity. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. After the purpose and the end of the use of Google DoubleClick by us, the data collected in this context will be deleted.
Google Double Click is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de).
Insofar as information is transmitted to and stored by Google on servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here . Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can revoke your consent at any time with effect for the future by using the DoubleClick cookie via this Deactivate link . You can also find out more about the setting of cookies and settings for this at the Digital Advertising Alliance make. Finally, you can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.
Use of Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
Use of Google (Universal) Analytics for web analysis
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website uses Google (Universal) Analytics for website analysis. The web analysis service is provided by Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. ( www.google.de ). Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address is shortened before it is transmitted within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the purpose and end of the use of Google Analytics by us, the data collected in this context will be d
As far as information is transmitted to and stored by Google on servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here . Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de . This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.
As an alternative to the browser plugin, you can use & lt; a href = "" javascript: gaOptout () "" & gt; this link & lt; / a & gt; click to prevent future collection by Google Analytics on this website. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked again for your consent.
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website also uses Google Signals. This is an extension function of Google Analytics that enables so-called "cross-device tracking". This means that as long as your internet-enabled devices are linked to your Google account, Google can create reports on usage behavior (in particular the number of users across all devices), even if you change your device. Google uses data for this, provided you have activated the “personalized advertising” setting in your Google account.
We do not process personal data in this respect, we only receive statistics based on Google Signals. < br /> You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de . This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google. You can also deactivate the “personalized advertising” setting in your Google account. Details can be found here .
Use of etracker for web analysis
Insofar as you have given your consent according to Art. 6 Para. 1 S. 1 lit. a GDPR, technology from etracker GmbH ( www.etracker.com a >) For the purpose of website analysis, data is automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies can be used. The pseudonymised usage profiles will not be merged with personal data about the bearer of the pseudonym without express consent to be given separately. After the purpose and the end of the use of eTracker by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future by following this link < / a> click.
After your revocation, an opt-out cookie will be stored on your device. If you delete your cookies, you will be asked again for your consent.
6. Online Marketing
Google Ads Remarketing
We use Google Ads to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and based on the pages you have visited. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in optimal marketing of our website in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR. After the purpose and the end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.
Any further data processing will only take place if you have agreed to Google that your web and app browser history will be linked by Google to your Google account and that information from your Google account will be used to personalize advertisements see them on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups.
Google Ads is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland ( www.google.de ).
As far as information is transmitted to and stored by Google on servers in the USA, the American company Google LLC is registered under the EU-US Privacy Shield certified. A current certificate can be viewed here . Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can deactivate the remarketing cookie via this link . In addition, you can get information about the setting of cookies and settings for this at the Digital Advertising Alliance make.
Affilinet partner program
Our website participates in the Affilinet partner program. This is offered by AWIN AG, Eichhornstrasse 3, 10785 Berlin (hereinafter “affilinet”). This is a so-called affiliate system in which persons registered with affilinet (also "publishers") advertise the products and services of the so-called "advertisers" on their websites.
This serves to safeguard our in the context of a Weighing of interests overriding legitimate interests in optimizing and commercializing our online offer in accordance with Art. 6 Para. 1 lit. f) GDPR.
By means of cookies, affilinet can track the progress of the respective order and, in particular, understand that you have clicked on the respective link and then ordered the product via the affiliate partner program.
You can set cookies by our contractual partners or our website at any time by setting your internet browser accordingly. In addition, cookies that have already been set can be deleted at any time via the Internet browser or other software programs.
You can find further information on data processing at affilinet here .
Amazon partner program
Our website participates in the Amazon partner program. This is done by Amazon Europe Core S.à r.l. (Société à responsabilité limitée), 5 Rue Plaetis, L-2338 Luxembourg (hereinafter “Amazon”). This is a so-called affiliate system that was designed to provide a medium for websites, by means of which advertising costs can be earned through the placement of advertisements and links to Amazon. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in the optimization and economic exploitation of our online offer in accordance with Art. 6 Para. 1 lit. f) GDPR.
Using cookies, Amazon can track the process of the respective order and, in particular, understand that you clicked on the respective link and then ordered the product on Amazon. You can prevent the setting of cookies by our contractual partners or our website at any time by setting your internet browser accordingly. In addition, cookies that have already been set can be deleted at any time via the Internet browser or other software programs. Further information on data processing at Amazon can be found here .
Google Fonts
The script code "Google Fonts" is integrated on this website. Google Fonts is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. ( www.google.de ). This serves to safeguard our legitimate interests in a uniform presentation of the content on our website in accordance with Art. 6 Paragraph 1 lit. f) GDPR. In this context, a connection is established between the browser you are using and the Google servers. This gives Google knowledge that our website has been accessed via your IP address.
As far as information is transferred to Google servers in the USA and stored there, the American company Google LLC is under the EU-US Privacy Shield certified. A current certificate can be viewed here . Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. You can find more information about data processing by Google in the privacy policy from Google. p>
7. Social Media
Use of social plugins from Facebook, Instagram, using the Shariff solution.
Social buttons from social networks are used on our website.
This serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. In order to increase the protection of your data when you visit our website, these buttons are not unrestrictedly integrated into the page as plug-ins, but only using an HTML link. This integration ensures that when a page on our website that contains such buttons is called up, no connection is established with the servers of the provider of the respective social network.
If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider, on which you (if necessary after entering your login data) e.g. press the Like or Share button.
The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your related rights and setting options to protect your privacy can be found in the data protection information of the providers:
https://www.facebook.com/policy.php
https://help.instagram.com/155833707900388 p >
Our online presence on Facebook, Instagram
Our presence on social networks and platforms serves for better, active communication with our customers and interested parties. We provide information there about our products and current special promotions.
When you visit our online presence on social media, your data can be automatically collected and saved for market research and advertising purposes. Using pseudonyms, so-called usage profiles are created from this data. These can be used to e.g. To place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your device. The visitor behavior and the interests of the user are stored in these cookies. According to Art. 6 para. 1 lit. f. GDPR to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked for your consent (consent) to the data processing by the respective social media platform operator, e.g. With the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.
Insofar as the aforementioned social media platforms are headquartered in the USA, the following applies: For the USA, the European Commission has issued an adequacy decision. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here .
The For detailed information on the processing and use of the data by the providers on their pages, as well as a contact option and your related rights and setting options to protect your privacy, in particular options for objection (opt-out), please refer to the privacy policy of the providers linked below. If you still need help in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/
The data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you here .
You can find more information on data processing when visiting a Facebook fan page (information on Insights data) here .
Instagram: https://help.instagram.com/519522125107875 < / p>
Opposition option (opt-out):
Facebook: https://www.facebook.com/settings? tab = ads
Instagram: https://help.instagram.com/519522125107875 < / p>
8. Sending rating reminders by email
Evaluation reminder by Trusted Shops
If you have given us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we will send your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne ( www.trustedshops.de ) so that they can send you a review reminder by email.
This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.
If you have given us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will use your e-mail address as a reminder to submit an evaluation of your order via the evaluation system we use. This consent can be revoked at any time by sending a message to the contact option described below.
9. Contact options and your rights
As a data subject, you have the following rights:
- In accordance with Art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified there;
- According to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
- According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- is necessary for the establishment, exercise or defense of legal claims;
- According to Art. 18 GDPR the right to request the restriction of the processing of your personal data, insofar as
- the accuracy of the data is contested by you;
- the processing is unlawful, but you refuse to delete it;
- we no longer need the data, but you need them to assert, exercise or defend legal claims or
- You have objected to the processing in accordance with Art. 21 GDPR;
- In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
- According to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a certain use of data, please contact us directly using the contact details in our imprint. < / p>
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Right of objection After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing is the assertion, exercise or defense of legal claims This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.
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Privacy Policy created with the Trusted Shops legal writer in cooperation with FÖHLISCH Rechtsanwälte .